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Questions About Protorian
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| Can Protorian's software be customized to fit my company's specific needs? |
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| Yes. That is why we at Protorian have created this software in the first place, to give our customers the flexibility to grow and change their website. Nobody wants to be tied to a static website that never changes. Protorian breaks through those barriers and gives you the freedom to enhance your website as often as you need to stay profitable. |
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| How can I test this Protorian website building software online, in real-time? |
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| Simply visit the contact us page and fill out the simple form that will start your approval process. Once you are contacted by Protorian, via email or phone, you will be given a username and password that will allow you to login to this very website and add, edit or delete material just as you would on Your New Website! |
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Hosting Terminology
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| Apache |
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| One of the world's most popular Web server programs, Apache was built by a group of open-source programmers and is often used because of its outstanding performance, strong security features and the fact that it is free. |
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| Application Infrastructure |
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| The software components that your custom application relies on for its functionality. Examples include web servers, application servers and database servers. |
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| Bandwidth |
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| The amount of data that can be transmitted at a given moment to a server. The higher your bandwidth, the larger amount of traffic your site can handle at one time. |
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| CGI |
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| Short for Common Gateway Interface, a small script that processes data taken from the user (such as from a form application). |
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| Cgi-bin |
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| The directory on a web server where CGI scripts are stored. |
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| DDoS |
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| Short for Distributed Denial of Service Attack, the most common form of attack on network devices. It overwhelms a network by monopolizing its bandwidth by flooding it with information from multiple hosts, thereby preventing legitimate network traffic. |
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| Device |
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| Refers to the individual hardware components that make up a unique hosted configuration. This includes servers, firewalls and load balancers. |
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| Firewall |
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| A piece of security software or hardware designed to protect web servers. They are typically used to protect sites from hacker attacks/unauthorized access. |
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| FTP |
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| Short for File Transfer Protocol, a method of allowing remote users and Web servers to exchange files. |
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| HTML |
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| Short for HyperText Markup Language, the language by which web servers and client browsers communicate. All server-side functions (such as database processing), although they may be performed in another language, must eventually be output back to the user in HTML. |
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| HTTP |
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Stands for HyperText Transfer Protocol, the protocol by which HTML files move across the Internet. HTTP requires a client browser and an HTTP server (typically a web server).
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| IDS |
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| Short for Intrusion Detection System, it recognizes all types of hostile network traffic and computer usage that can't be detected by a conventional firewall. |
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| IIS |
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| Short for Internet Information Server, Microsoft's server software for Windows NT/2000. |
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| IP |
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| Short for Internet Protocol, which designates the format of "data packets" that are used to exchange information over the Internet. |
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| J2EE |
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| Short for Java 2 Platform, Enterprise Edition, J2EE is a programming platform for developing and running distributed multi-tier architecture applications, based largely on modular components running on an application server. |
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| LAMP |
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An acronym for a set of free software programs commonly used together to run dynamic Web sites: Linux, the operating system; Apache, the web erver;
MySQL, the database management system (or database server); Perl, PHP, and/or Python, scripting languages. |
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| Load Balancing |
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| Distributing data across a network of servers in order to ensure that a single Web server does not get overloaded with work, thereby affecting performance. |
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| Managed Backup |
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| Refers to the copying of data for the purpose of having an additional copy of an original source, specifically storing data on separate tape media not located on the server. If the original data is damaged or lost, the data may be copied back from that source. |
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| Name Server |
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| A server responsible for translating domain names and IP addresses. |
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| NOC |
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| NOC |
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| Packet switching |
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| The method by which most data is exchanged throughout the Internet. Most data is broken down in to smaller "packets" prior to transfer, and then reassembled at the destination. |
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| RAID |
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| Short for Redundant Array of Independent Disks, a method of data protection/backup. Data is stored over a number of servers so that information will still be accessible if a piece of hardware/software crashes. |
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| SAN |
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| Short for Storage Area Network, a network designed to attach computer storage devices such as disk array controllers and tape libraries to servers. In a storage network, a server issues a request for specific blocks, or data segments, from specific disk drives. This method is known as block storage. The device acts in a similar fashion to an internal drive, accessing the specified block, and sending the response across the network. |
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| Scalability |
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| The ability of a piece of software or hardware to expand/grow as necessary. |
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| Service Level Agreement (SLA) |
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| A formal written agreement made between two parties: the service provider and the service recipient. The SLA itself defines the basis of understanding between the two parties for delivery of the service itself. The document can be quite complex, and sometimes underpins a formal contract. Generally, an SLA should contain clauses that define a specified level of service, support options, incentive awards for service levels exceeded and/or penalty provisions for services not provided. |
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| SQL |
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| Short for Standard Query Language. A standard protocol used to request information from databases. Servers that can handle SQL are known as SQL servers. |
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| SSL |
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| Short for Secure Sockets Layer, a protocol developed by Netscape to handle and protect confidential/sensitive information required for e-commerce transactions (like credit card numbers). SSL addresses usually begin with 'https'. |
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| VPN |
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| Short for Virtual Private Network, a private communications network usually used within a company, or by several different companies, to communicate over a public network. |
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| Web Hosting |
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| Web hosting is a service that allows users to post web pages to the Internet. A Web host, or hosting service provider (HSP), is a business that provides the technologies and services needed for Web sites to be viewed on the Web. |
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| XML |
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| Short for Extensible Markup Language. XML is a language allowing developers to create their own markup tags. All XML tags are defined by the programmer, and can be interpreted differently in different applications. For example, the "" tag in HTML means Italics, but could mean anything in XML, depending on the function the developer assigns to it. |
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General Website Questions
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| How do I increase the traffic to my website? |
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Increasing traffic or visitors to your website can be achieved through many different activities. Most of which involve optimizing your importance in the eyes of the search engines. These optimization techniques included selecting search terms and phrases that will drive qualified customers to your site and then embedding those terms and phrases into your website while requesting search engines to evaluate your website.
You shouldn't loose sight of the real goal, which is increased revenue from your website and not traffic. Sometimes traffic equates to search engines looking at your site and not customers who will actually purchase your products and services. So measuring the effectiveness of your website against traffic isn't always the most valid indicator of how well your site is attracting customers. |
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| Why do I need to update the content of my website on a regular basis? |
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Keeping fresh content on your website is important for continued interest by visitors. Providing a positive user experience and information is one of the tactical goals of any website. Rotating your content provides people new information to absorb while deciding to use or purchase your services or product.
At Protorian, we like to classify website visitors into the following categories: First Time Visitors, One Time Visitors, Repeat Visitors, and Customers. All of these groups represent opportunity for your business, ignoring any one group will simply move them away for a possible relationship with your business in the future. |
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